VA Amends its 'Breaking Appointment Penalty' Regulation
DEPARTMENT OF VETERANS AFFAIRS 38 CFR Part 17 RIN 2900-AO51 Removal of Penalty for Breaking Appointments AGENCY: Department of Veterans Affairs. ACTION: Final rule....
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I had an appointment for endoscopy (tube down throat) for late FEB..I got call yesterday asking me if I can come in today (SAT) about 7 weeks earlier.. THIS would not have been possible but because of...
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I kind of blame the VA for no shows. In the past appointment letters, cards and such came in the mail. None today to our house, stopped 3 years ago. Are they saving paper thinking everyone is using...
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sea2fish wrote:...In the past appointment letters, cards and such came in the mail. None today to our house, stopped 3 years ago. Are they saving paper thinking everyone is using the internet? Failure...
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I have received two appointment cards in the past ten days that cancel previous scheduled appointments that I have already kept. When I question the two clinics involved, they say the appointment...
View ArticleRe: VA Amends its 'Breaking Appointment Penalty' Regulation
It is wrong that the VA has stopped notifying veterans of there appointments. Granted a cost saving for them, but in the long run. We older veterans know how the VA works. The younger veterans do not....
View ArticleRe: VA Amends its 'Breaking Appointment Penalty' Regulation
I get both a card in the mail, and a phone call reminder 4 days prior to the appointment.
View ArticleRe: VA Amends its 'Breaking Appointment Penalty' Regulation
I get the card for each of my weekly or monthly appointments.
View ArticleRe: VA Amends its 'Breaking Appointment Penalty' Regulation
I get a phone call reminder 2 days prior and a card 5-7 days prior. I'm apart of the Greater Los Angeles Healthcare System.
View ArticleRe: VA Amends its 'Breaking Appointment Penalty' Regulation
I get a letter (or 2 of them), and a call for each and every VA health appointment. Must be different for each location. Never had a problem when I had to cancel.I go to the VAMC in Fayetteville...
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Whenever I make or receive an appointment, I write it down. I do this for dental, medical, car repair, or a scheduled trip to an airport. I am not critical of those who prefer to receive a reminder; I...
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Durham VAMC sends a written appointment more than ten days prior to appointment date. They then follow up with a robo call on , for instance , Tuesday evening for a Thursday appointment. These...
View ArticleRe: VA Amends its 'Breaking Appointment Penalty' Regulation
Here are the December 2013 no-show rates (in red) for the 9 medical facilities of the System I work for. VA goal is < 10%. The Veteran most likely to "no-show" an appointment is someone who has...
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I like all the no-shows. I get called in early for >50% of my appointments and I am on the road home before my appointment time. That way I miss the heavy morning traffic, and I am home before the...
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I have gotten as many as 4 letters for the same appointment. One time 2 of them came on the same day. Also get a phone reminder 2-3 days before the appointment. Best wishes to ya'all and thank you for...
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No shows made my Monday afternoon appointment. The VA here Calls me 2-3 days prior to confirm my coming appointment. Only things that come in the mail from the VA is usually for the wife.
View ArticleRe: VA Amends its 'Breaking Appointment Penalty' Regulation
Just have to share this since someone mentioned them cancelling the appointment.... I was at the VAMC in Salisbury - GI Clinic. Arrived 10 minutes before my appointment to enjoy standing in line to...
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I hope you write a letter of complaint to the VAMC medical director. In my opinion, This is a performance grade builder. By marking your appointment as vet cancelled, performance statistics won't...
View ArticleRe: VA Amends its 'Breaking Appointment Penalty' Regulation
They might have more people show up also if they took appointments in the evening after all were in a 24 hour world now.
View ArticleRe: VA Amends its 'Breaking Appointment Penalty' Regulation
Couple of points: I too like the "no shows" as it gets me in faster and out faster as I always show up early for appointments. However, the no-shows screw up the ability of the system to allow other...
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I had an appointment this Friday at VA I got a call this morning to come in at 2:00 TODAY (TUE) . A lot of no shows AGIN!! They needed patients...
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